Frequently Asked Questions

Welcome to our FAQ Page

Uncategorized

If you have any information about the sizing and want to ask the information about which size to go for please see the size chart link 

https://www.sp12shop.com/pages/size-chart 

You can contact us if you need more sizing information.

Please contact us as soon as possible if you like to change the order information such as the size, color and the delivery address.

Please kindly understand that we will not be able to change any order information after the order is dispatched.

The International delivery is available and we use different delivery company based on the country that you want to send to ensure the parcels are delivered safely. 

Please do not hesitate to contact us if you have any information about the delivery option. You can visit here for more information about our delivery.

If you change your mind about the order then you can return the product back to us within 30 days to exchange the product or the refund. ( please note : custom products are excluded from the return policy).

Please contact us first before returning the order and we will reply the email with the return process and address.

We can print your logo, photo, text on tshirts, hoodie, sweatshirts, tote bags and many other apparel items. We have specialist printing team in house and we use best printing machines to delivery the high quality printing result. Please contact us with your printing design for bulk quantities discounts.

If you are qualifying retailers, business, shop, charities, large group or events then please contact us for the wholesale price and procedure.

The submission of the procedure does not qualified your status as the registered reseller with us.

Of course. Please just contact us with the product links, the size and color of each product and quantities you required and we will get you the best possible discounted price. We will require the delivery town and country to calculate the combined postage discount.